CAIGOS 360° AM

E-mobility

End-to-end digital management of charging infrastructure
with CAIGOS 360° AM E-Mobility

Digital management of all charging infrastructure processes
Integration with the charge point operator’s backend system
Parallel management of multiple charging networks

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Key benefits

Digital management of all processes

Covers project delivery, operational processes, work order management and complete documentation for every charging point throughout its lifecycle.

Backend system integration

Integrates the charge point operator’s backend system, SCADA and 360° AM to provide a consistent, traceable flow of information.

Mobile app supports technicians

Service technicians can access all work order and asset information on mobile devices and document work, inspections and results directly on site.

Support for maintenance and inspections in line with standards

Supports maintenance in line with DIN EN 50272-2 through efficient planning, execution and complete documentation of every inspection.

Multi-tenancy for managing multiple charging networks

The multi-tenant data architecture enables different charging networks and operator configurations to be managed in parallel.

E-mobility infrastructure management with CAIGOS 360° AM E-Mobility

Connecting individual charging points and entire charging networks presents a challenge for grid operators and dedicated charging infrastructure operators. The infrastructure must be connected in a way that supports the grid while also being installed and operated as cost-effectively as possible. This requires efficient project delivery, structured and transparent information and knowledge management, and effective integration of the charge point operator’s backend system with SCADA (Supervisory Control and Data Acquisition) and the asset management system.

CAIGOS 360° AM E-Mobility is a powerful tool for the digital management of processes, work orders and documentation relating to charging infrastructure. It provides comprehensive support across all required steps, making project and task delivery more efficient while providing a transparent, traceable view of the status of activities and documentation at all times.

Operating charging infrastructure in line with DIN EN 50272-2 (VDE 0510-2) requires regular maintenance, inspection and monitoring. This includes visual inspections, electrical safety testing and checks to ensure that each charging point is safe for public use. Experience shows that an inspection of a charging point in line with the standard takes around 45 minutes, making efficient planning, execution and documentation particularly important. CAIGOS 360° AM E-Mobility provides comprehensive support throughout this process.

Built for energy utilities, site network operators and service providers

Asset information from the charging infrastructure is transferred via SCADA to CAIGOS 360° AM E-Mobility, enabling efficient day-to-day management of charging points. The solution completes the entire maintenance cycle – from receiving required actions and assigning and scheduling maintenance work through to assessing and documenting the maintenance carried out.

Optimised operational management of charging points

Asset information relating to the charging infrastructure is transferred to CAIGOS 360° AM E-Mobility via SCADA, enabling efficient operational management of charging points. This creates a closed-loop maintenance process – from communicating maintenance actions and assigning and scheduling maintenance work through to assessing and documenting the work carried out.

Charging infrastructure asset management throughout the full lifecycle

CAIGOS 360° AM supports the technical operations, maintenance and fault management of charging infrastructure, using the comprehensive Asset Warehouse to manage assets throughout their full lifecycle.

Cross-system information flow

Combining CAIGOS 360° AM E-Mobility with the 360° AM Integration platform enables a traceable flow of information across the charge point operator’s backend system, the grid operator’s SCADA and the 360° AM asset management system.

Automated dispatch of work orders to service technicians

Based on fault notifications from SCADA, the charge point operator’s backend system or both, work orders can be generated automatically and dispatched to service technicians. Using the CAIGOS 360° AM Mobile app, service technicians have all relevant information available on their mobile devices at all times and can document their work digitally as they carry it out.

Digital identification of the correct charging point on site

The CAIGOS 360° AM Mobile app enables service technicians to identify the correct charging point on site using NFC, QR codes, barcodes and similar technologies. This helps eliminate potential sources of error.

Analysis of IoT sensor data

Working in conjunction with the CAIGOS 360° AM IoT module, CAIGOS 360° AM E-Mobility enables data from IoT sensors to be analysed via the central service interface for charging infrastructure management. With CAIGOS 360° AM, you can monitor the installed IoT sensors and, where required, automatically generate and dispatch maintenance work orders to service technicians.

Geographic visualisation and analysis

CAIGOS 360° AM E-Mobility and the CAIGOS 360° AM Maps module make it easy to visualise and analyse spatial information, helping you maintain a clear overview.

Multi-tenancy for managing multiple charging networks

A single source of truth for all relevant asset information

See solution

Your contact person

Dr. Matthias Ulrich Head of Asset Management

Contact

info@caigos.de

+49 6849 6004 0

Support