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Key benefits

Complete visibility across the asset lifecycle

Complete asset histories are readily accessible, keeping the full lifecycle of each asset clearly in view at all times.

Compliance with technical codes and standards

Integrated maintenance templates for each utility domain help you meet applicable technical codes and standards with confidence.

Support for field service teams

User-friendly mobile apps make field operations straightforward, giving teams up-to-date access to all relevant information wherever they are working.

End-to-end work order management

Scheduling and work order planning help ensure that no tasks are missed and that completed maintenance activities remain fully documented at all times.

Seamless and reliable ERP integration

The ERP integration links tasks with the corresponding work order numbers, enabling automated time posting in the ERP system.

End-to-end maintenance task management for grid operations

CAIGOS 360° AM Maintenance supports the efficient and safe management of maintenance information and tasks, delivering measurable efficiency gains.

All assets and asset components are managed as objects, providing the basis for structured, standards-based maintenance management. Integrated scheduling and work order planning help ensure that no tasks are missed, while completed maintenance activities are fully documented in digital form.
This creates complete asset histories that are available at all times, clearly showing the maintenance activities carried out for each object and documenting the full lifecycle of every asset. With ERP integration, tasks can be linked to the corresponding ERP work order numbers, enabling automated time posting in the ERP system.

User-friendly mobile applications make on-site work as straightforward as possible for field service teams. Tasks, checklists and linked documents are always up to date and available on tablets or smartphones. They can be completed in the field and transferred directly to the office team for documentation at the touch of a button.

Integrated maintenance templates for each utility domain help you meet applicable safety, statutory and technical requirements with confidence. Supported standards and technical codes include VDE V 0109-1 and VDE V 0109-2, DVGW G 495 (gas installation maintenance), DVGW G 498 (pressure vessels in gas transmission systems), DVGW G 651 (natural gas refuelling stations), DVGW G 465-1 (pipeline inspection), DVGW G 280-1 (odorisation), DVGW G 401 (gas distribution networks), DVGW W 392 (water networks and fittings) and DVGW W 614 (pumping systems), among others.

Depending on the object type, users can choose between different maintenance strategies: cyclical maintenance based on fixed intervals, condition-based maintenance, or priority- and risk-based maintenance. These strategies can also be combined easily.

Together with the flexible asset database of the 360° AM product suite, almost any asset within your organisation can be managed, including hydrants, joints, stations, lines, poles, production facilities and even sensors and actuators in Internet of Things (IoT) environments.

Existing systems such as ERP systems, SCADA systems and GIS platforms can also be connected, enabling an integrated, end-to-end maintenance process.

Complementary solutions in the 360° AM product suite

360° AM

Analytics & reporting

Analysis and reporting for BNetzA and industry associations with CAIGOS 360° AM Reports
360° AM

Asset Management app

Designed to support field teams across maintenance, Outage Management and Meter Management.
360° AM

Asset Warehouse

A single source of truth for all relevant asset information
GIS
360° AM
360° EM

Dashboard

Decision-ready information from any data source in one clear view
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Digital twin / 3D

Accurate 3D plans, 360° panoramas and georeferenced point clouds of your facilities
360° AM

E-mobility

Operational processes, work order management and complete documentation for all charging points
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Outage Management

Outage management for planned and unplanned outages
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FieldX App

Field service support for Maintenance, Outage Management and Order Management
360° AM

Internet of Things (IoT)

Implementing practical Internet of Things (IoT) applications
360° AM

Grid Connection

Coordinating all tasks involved in grid connections and providing a modern web portal
360° AM

Network construction projects

End-to-end support for planning and constructing networks and assets
360° AM

Network visualisation

Informed decision-making through the combined visualisation of GIS and asset management information
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Work Management

Scheduling and dispatch of all work orders from network construction, grid control, maintenance and outage management
360° AM

Meter and device replacement

Replacement of electricity, gas and water meters, as well as other devices
Get in touch

Find out more

Your enquiry
Maintenance
Anrede

Your contact person

Dr. Matthias Ulrich Head of Asset Management

Contact

Support