Transparent work order management
The work order management and workforce scheduling module enables maintenance and outage work orders to be assigned efficiently to field teams and tracked throughout the process. Dispatchers have access at all times to work orders from upstream processes, including network construction, grid control, maintenance and outage management, and can assign pending work to the appropriate teams. Scheduling and dispatch can be handled interactively or automatically and respond dynamically to changing requirements, such as new outage events.
Straightforward scheduling
Multiple calendar views and interactive Gantt charts make work planning straightforward. Dispatchers can see all tasks alongside the available and suitable resources, giving them a clear overview of every assignment and activity within their area of responsibility.
Spatial context for more efficient scheduling
360° AM Maps displays task locations on the map, making it easier to schedule work packages within the same geographical area and complete them efficiently.
Mobile task execution
Field teams have access to a wide range of functions that simplify on-site work, including flexible checklists, barcode and QR code scanning, NFC tags (Near Field Communication) and photo documentation. The resulting condition data and information on damage or defects can be documented directly with a damage sketch or photograph.
Where required, the app allows field teams to start and finish their working day in the field, reducing travel time to the first job and from the last. External service providers can also be integrated into the operational workflow. The offline-capable app remains fully functional even in areas without mobile coverage.
ERP integration
All work orders, time and cost data recorded in 360° AM Workforce can be transferred to an ERP system such as SAP, either automatically or manually. The data can then be posted against the relevant work order and cost object in accordance with defined rules. This eliminates duplicate data entry and saves time and money.
